Get Updates about the Conference
Regular registration fee:
The registration fee is $1070 per person. We do not offer a multiple registration discount for attendees from the same company.
You may cancel by May 18, 2019 for a full refund, less a $95 admin fee. No refunds after May 18, but you can substitute another attendee at any time. Simple. This is one of the most generous conference refund policies you will find.
About The Event
There is no better networking and idea-sharing event for creditors and first-party agencies.
Technology & Strategy
Improve your consumer experience and increase interaction with discussions in technology and strategies.
Learn from the new line of speakers we bring to each year's events.
Join your peers and engage in collaborative, interactive sessions, not lectures or infomercials.
Monday, June 17
6:00 - 7:30 PM - Opening Reception
Tuesday, June 18
7:30 - 8:00 AM - Registration, Breakfast & Networking
8:00 - 8:15 AM - Welcome & Opening Remarks
8:15 - 9:00 AM - Keynote
9:00 - 9:10 AM - Thought Leadership Series
9:10 - 10:00 AM - Forewarned is Forearmed
The economic forecast, plus: what first party leaders will need to know to efficiently and effectively scale when the economic environment changes
10:00 - 10:30 AM - Break & Networking
10:30 - 11:30 AM - Day 1 Breakout Discussion
Destined to Repeat? What the CFPB's rules mean for first-party collections (Sponsored by Ontario Systems)
Contact Channels - Leveraging data to inform the expansion of low-cost channel alternatives (text, email, chat, etc.) (Sponsored by TransUnion)
Leading Millennials - improve their experience and to create an inclusive and engaging experience. (Sponsored by LiveVox)
11:30 AM - 12:30 PM - Lunch
12:30 - 1:30 PM - Breakout Session
Managing your TCPA Risks, with Emerging Technologies? - The latest on TCPA legislation and compliant text messaging strategies (Sponsored by Ontario Systems)
Do These Numbers Bring You Joy? Organizing data and information to improve performance (Sponsored by TransUnion)
Is your compensation in line with the industry? The latest trends on base pay, incentive, total compensation and benefits. (Sponsored by LiveVox)
Tuesday, June 18 (continued)
1:30 - 2:00 PM - Break
2:00 - 2:30 PM - Robocall Blocking / Labeling
Join a panel of experts as they share the latest in robocall rules and solutions.
2:30 - 4:00 PM - Robocall Deep Dive
Consult with solution providers to see how you can maximize your contact rates in this new environment.
6:00 - 8:00 PM - Reception
Wednesday, June 19
8:30 - 9:00 AM - Breakfast & Networking
9:00 - 9:15 AM - Opening Remarks
9:15 - 9:25 AM - Thought Leadership Session
9:25 - 10:25 AM - Fintech Panel: Wagging the Dog - Innovation Outpacing Regulation
A look at how to become increasingly innovative in the face of outdated and slow to change regulations.
10:25 - 10:40 AM - Break
10:40 - 11:40 AM - Breakout Session
FCRA - Avoid Becoming a Casualty of the FCRA Litigation Minefield (Sponsored by Ontario Systems)
Can you measure the value of your strategies? How to structure tests to better evaluate and convey the expense and/or loss reduction your strategies are yielding. (Sponsored by TransUnion)
11:40 AM - Closing Remarks
Some of Last Year's Attendees
Over 120 Organizations
American First Finance
ARS National Services
Bank of America
BCA Financial Services
City of San Jose
Clearview Federal Credit Union
Credit One Bank
Discover Financial Services
Fifth Third Bank
First National Bank
Global Receivables Solutions
Hilton Grand Vacations
Merchants Credit Solutions
Nolan Real Estate
Porsche Financial Services, Inc.
Radius Global Solutions
Security National Automotive Company
State Collection Service
Toyota Financial Services
University Federal Credit Union
Van Ru Credit Corporation
W.S. Badock Corp